If you are a victim of anti-social behaviour (ASB) in the UK, it's crucial to remember that you are not alone and there are avenues for support and resolution. Anti-social behaviour is defined as conduct that has caused, or is likely to cause, harassment, alarm or distress to one or more persons not of the same household as the perpetrator. This can include a wide range of issues, from noise nuisance and verbal abuse to vandalism and threatening behaviour.

 

Here's a comprehensive guide on what you can do:

1. Identify and Document the Behaviour:

• Keep a detailed record: Note down every incident, including the date, time, location, what happened, who was involved, and any witnesses. This log will be crucial when reporting the behaviour. You can use a diary specifically designed for ASB incidents, which some local authorities may ask you to complete. But you can find one here: ASB DIARY LOG.

• Gather evidence: If possible and safe, collect evidence such as photos, videos, or audio recordings of the incidents.

• Assess the impact: Consider how the anti-social behaviour is affecting your health, well-being, and daily life. This information is important when explaining the situation to relevant authorities.

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2. Report the Anti-Social Behaviour to the Correct Authority:

Who you report to often depends on the nature of the behaviour and where it is taking place:

• Police:

  • Emergency (life-threatening situations or a crime in progress): Call 999.

  • Non-emergency incidents: Call 101 or report online via the Police UK website. Report to the police if you feel threatened, if a crime has been committed (e.g., vandalism, assault, drug dealing), or if the behaviour is serious and causing significant alarm or distress.

• Local Authority:

  • Report issues that affect the local area, such as noise nuisance, fly-tipping, littering, abandoned vehicles, graffiti, and some neighbour disputes. You can usually find the relevant department (e.g., environmental health, anti-social behaviour team) on your local authority website.

• Landlord (if you live in rented accommodation):

  • If you live in a council or housing association property, report incidents happening in or near your building to your landlord. They have a responsibility to ensure tenants do not breach their tenancy agreements through anti-social behaviour. Private tenants should also report to their landlord, especially if the perpetrator is another tenant in the same property.

• Crimestoppers:

  • You can report criminal behaviour anonymously to Crimestoppers by calling 0800555111 or online. However, they generally deal with more serious criminal matters.

 

When making a report, be prepared to provide details such as:

• What happened

• Where it happened

• Who was involved

• If there were any witnesses

• The date and time of the incident

• If it has happened before

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You should receive confirmation of your report and updates on the investigation and its outcome. If you don't hear anything, follow up with the authority you reported to.

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3. Seek Support and Advice:

Several organisations offer support and advice to victims of anti-social behaviour:

• Victim Support: This national charity provides emotional and practical support to anyone affected by crime, including anti-social behaviour.12 They can offer someone to talk to, help you understand the process, provide safety advice, and support you in mediation or court cases. You can contact them via their free Supportline on 08081689111 or through their website.

• ASB Help: This charity provides advice and support specifically for victims of anti-social behaviour in England and Wales. Their website offers resources and guidance on reporting and dealing with ASB.

• CitizensAdvice: They can provide general advice on your rights and options for dealing with anti-social behaviour.

• Supportline: A confidential helpline offering emotional support on various issues, including anti-social behaviour. You can contact them on 01708765200.

• Samaritans: If you are feeling distressed or overwhelmed, you can contact Samaritans for free, 24/7 on 116123.

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4. Consider Other Options:

• Mediation: If you primarily want the behaviour to stop and are open to communication, mediation services can help facilitate discussions between you and the perpetrator to find a resolution. Your local council or housing provider might offer or be able to direct you to mediation services.

• Anti-Social Behaviour Case Review (formerly Community Trigger): If you have reported the same issue of anti-social behaviour three or more times within a six-month period to the relevant authorities (police, council, or landlord) and you are not satisfied with the response, you have the right to request an ASB Case Review. This process brings together the involved agencies to review the case and determine if further action can be taken. You can usually activate this through your local council or police.

• Legal Action: In some cases, you might consider taking legal action, such as seeking an injunction to stop the behaviour or claiming compensation for damages. This is usually a last resort and requires legal advice.

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5. Dealing with the Emotional Impact:

Experiencing anti-social behaviour can be stressful and have a significant impact on your mental health and well-being.20 It's important to:

• Talk to someone: Share your experiences with trusted friends, family, or one of the support organisations listed above.

• Prioritise self-care: Engage in activities that help you relax and cope with stress.

• Seek professional help: If you are experiencing anxiety, depression, or other mental health issues due to the anti-social behaviour, consider contacting your GP or a mental health professional.

 

Important Considerations:

• Your safety is paramount: Never put yourself at risk when dealing with anti-social behaviour. If you feel threatened, call the police immediately.

• Be persistent: Sometimes, resolving anti-social behaviour can take time and require repeated reporting and follow-ups. Don't be discouraged if you don't see immediate results.

• Know your rights: Familiarise yourself with your rights as a victim of anti-social behaviour and the responsibilities of the authorities and your landlord.

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By taking these steps, you can increase your chances of addressing the anti-social behaviour you are experiencing and receiving the necessary support. Remember to document everything, report to the correct authorities, and seek help from the available support organisations.